Terms of Service
The following are the terms and conditions for use of Zolex PC services. Please read them carefully.
Our Service is offered to you with the condition that you accept without modification the terms and
conditions contained herein. Zolex PC may change these Terms of Service at any time, with or
without notice. Changes may be made, without notice. You understand that by using the Service
after a change becomes effective, you have agreed to it. By purchasing Services from Zolex PC, you
are indicating your agreement to be bound by all of the terms and conditions set forth in this
document.
THESE TERMS AND CONDITIONS STATE IMPORTANT REQUIREMENTS REGARDING YOUR USE OF
ZOLEX PC'S COMPUTER SUPPORT SERVICE AND YOUR RELATIONSHIP WITH ZOLEX PC. YOU
SHOULD READ THEM CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION REGARDING YOUR
RIGHTS AND OURS.
NO MATERIAL WITHIN THIS SITE MAY BE COPIED, IN ANY FORM, FOR PUBLIC, PRIVATE,
OR COMMERCIAL USE.
1. GENERAL
These Terms of Service (the "Agreement") are entered into by and between you, the customer
("you", "your" or "Subscriber") and Zolex PC. ("Zolex PC", "us" or "we"). You are deemed to have
accepted this Agreement upon the earlier of: (a) your submission of an online or telephone request
for service; (b) your accepting the Terms of Service electronically during registration or in the
course of initiating a support session whether online, by telephone or on-site (see Paragraph 4); or
(c) your use of the Service (see Paragraph 2). This Agreement is made up of the terms below and
the other policies and materials specifically referred to in these Terms of Service, all of which are
incorporated herein by reference. The Agreement and related policies are also set forth on the Zolex
PC website (http://ZolexPC.com) ("Website"). The Agreement sets forth the terms and conditions
under which you agree to use the Service, and under which Zolex PC agrees to provide the Service
to you. You may also receive a paper copy of this Agreement either by telephoning Zolex PC at 877-
216-4169 or by writing to us at Zolex PC, 15 Kristen Drive, Taunton, MA 02780, Attention:
Customer Service.
2. DEFINITION OF SERVICE
For purposes of this Agreement, the term "Service" shall mean the Zolex PC service, including all
technical support, email and other features, products and services provided by Zolex PC under the
service option that you have selected. The Service may be referred to as, "Remote Computer
Support", "Remote Computer Support Service", "Online Computer Support", or "Zolex PC Online
Services". As part of the Service, Zolex PC may license to you, or assist you in licensing from third
parties, software (see Section 6 below).
3. AUTHORIZED USER, USE, AND RESPONSIBILITIES
3.1 You represent that: (i) you are 18 years of age or older and you have the legal capacity and
authority to bind yourself to this Agreement; (ii) you consent on behalf of yourself and/or your
authorized representative to be bound by this Agreement; and (iii) the information you supply to us
is correct and complete. You understand that Zolex PC relies on the information you supply and that
providing false or incorrect information may result in Service withholding or delays or the
suspension or termination of your customer account.
3.2 If you pre-purchase or subscribe to any Zolex PC Services: You may not resell the Service, use
it for high volume purposes, or engage in other similar activities, or use it as a virtual support
center, as determined solely by Zolex PC.
4. PRIVACY POLICY
Your privacy is important to Zolex PC. Zolex PC will treat your personal information with complete
confidentiality. Your information is never shared with 3rd parties except as needed in assisting in
registration or purchase of 3rd party software. Your session, comments and feedback may be used
anonymously for marketing purposes, without disclosing your identity or personal information
otherwise. You agree to the terms of this Privacy Policy, which allows Zolex PC's use and disclosure
of information about your use of the Service. To ensure customer service and quality assurance, all
remote computer sessions and telephone calls with Zolex PC personnel will be recorded, stored, and
monitored.
5. AVAILABILITY OF SERVICE
5.1 The Service you select may not be available at all times, and may not be available in the format
generally marketed, and some personal computers may not be able to receive the Service even if
initial testing showed that your connection was qualified or your computer environment was
suitable. For Remote Computer Support, we will qualify your Internet connection for the minimum
line rate (speed) available for support based on our standard line qualification procedures. All
services require internet access; it is your responsibility to ensure that you have adequate
connectivity to the internet. All services are provided on an AS IS basis. Line rate, access and
availability of Service are not guaranteed.
5.2 Zolex PC or its suppliers may, at any time, without notice or liability, restrict the use of the
Service or limit its time of availability for any reason.
5.3 Zolex PC will use commercially reasonable efforts to perform a mutually convenient service
session within a reasonable period of time. However, you hereby acknowledge that circumstances
outside of Zolex PC's control (e.g., an outbreak of a new computer virus) may cause significant
delays in Zolex PC's ability to perform a service session. You hereby release Zolex PC from any and
all liability, and agree that Zolex PC shall not be liable to you or any third party for any direct or
indirect damages, resulting from such delays.
6. SOFTWARE LICENSES AND THIRD PARTY SERVICES
6.1 In connection with our Service, we may provide to you, via download, CD, other media, or other
delivery method the use of certain software which is owned by Zolex PC or its third party licensors,
providers and suppliers, and which may be provided free or for a fee, including client and/or
network security software ("Software"). We reserve the right to update or change the Software from
time to time and you agree to cooperate in performing such steps as may be necessary to install
any updates or upgrades to the Software. You may use the Software only as part of or for use with
the Service and for no other purpose.
6.2 The Software may be accompanied by an end user license agreement from Zolex PC or a third
party. Your use of the Software is governed by the terms of that license agreement and by this
Agreement, where applicable. You may not install or use any Software that is accompanied by or
includes an end user license agreement unless you first agree to the terms and conditions of the
end user license agreement.
6.3 With regard to any Software for which your acceptance of a separate license agreement is not
required ("Zolex PC Software"), you are hereby granted a revocable, non-exclusive, non-
transferable license by Zolex PC to use the Zolex PC Software (and any corrections, updates and
upgrades). You may not make any copies of the Zolex PC Software. You agree that the Zolex PC
Software is the confidential information of Zolex PC or its third party licensors, providers or
suppliers, which you shall not disclose to others or use except as expressly permitted herein. The
Zolex PC Software contains copyrighted material, trade secrets, patents, and proprietary
information owned by Zolex PC or its third party licensors, providers, or suppliers. You may not de-
compile, reverse engineer, disassemble, attempt to discover any source code or underlying ideas or
algorithms of the Zolex PC Software, or otherwise reduce the Zolex PC Software to a human
readable form, modify, rent, lease, loan, use for timesharing or service bureau purposes, reproduce,
sublicense or distribute copies of the Software, or otherwise transfer the Zolex PC Software to any
third party. You may not remove or alter any trademark, trade name, copyright or other proprietary
notices, legends, symbols, or labels appearing on or in copies of the Software. You are not granted
any title or rights of ownership in the Zolex PC Software. You acknowledge that this license is not a
sale of intellectual property and that Zolex PC or its third party licensors, providers or suppliers
continue to own all right, title and interest, including but not limited to all copyright, patent,
trademark, trade secret, and moral rights, to the Zolex PC Software and related documentation, as
well as any corrections, updates and upgrades.
6.4 Third Party Software: As part of the Services, Zolex PC may suggest that you acquire, install
and use certain third party software ("Third Party Software"). Third Party Software is licensed to you
by the respective owners or licensees of the Third Party Software. You must agree to the terms and
conditions set forth by such owners or licensees before installing Third Party Software, whether
Zolex PC assists you in the acquisition, installation, and/or use of Third Party Software. Zolex PC
has no rights to the Third Party Software and does not license Third Party Software to you or make
any representation or warranty regarding the Third Party Software.
6.5 We provide technical assistance and support for the Software and the Zolex PC Software in
accordance with our policies. To the extent that we provide technical assistance and support for
Third Party Software or equipment, you must ensure that you comply with the terms and conditions
under which you licensed such Third Party Software or purchased such equipment. We make no
warranty that we are an authorized service provider for Third Party Software or for any equipment;
it is your sole responsibility to determine if you require additional rights for us to provide such
support and if so, to acquire such rights. You acknowledge that support of Third Party Software or
equipment by an unauthorized service provider may void any warranty made by the supplier of such
Third Party Software or equipment.
6.6 Your license to use the Software and the Zolex PC Software shall remain in full force and effect
unless and until terminated by Zolex PC, its third party licensors, providers or suppliers.
6.7 Other Third Party Agreements: As part of the Services, Zolex PC may suggest certain third party
services to you. If you choose to subscribe to or otherwise use any third party services, your use of
any such services is subject to the terms of service of such third party service provider. You agree
to comply with such provider's terms of service and that the third party provider is solely
responsible for delivery of its service(s) to you and your use of them. Third party services include,
but are not limited to technical support, portal, training, music, gaming and storage services that
Zolex PC may elect to make available from time to time. Violation of such third party provider's
terms of service may, in Zolex PC's sole discretion, result in the termination of your customer
account and use of service.
7. TERM AND TERMINATION
7.1 Effective Date and Term. This Agreement goes into effect upon your acceptance of this
Agreement as set forth in Paragraph 1 and shall continue, subject to the terms of this Paragraph,
until terminated by either party as permitted by this Agreement. Billing for your remote or
telephone computer support service will apply on an 'as used' basis.
7.2 Termination of Service.
7.2.1 Pay-as-you-go or Subscription Service. If you are a pay-as-you-go or subscription service
customer, either you or Zolex PC may terminate this Agreement without cause by giving thirty (30)
days written notice to the other party. Activation or set-up fees paid at the initiation of your service,
if any, are not refundable. Termination by Zolex PC shall be effective thirty (30) days after the date
of notice to you, except as otherwise provided in this Agreement. In the event of termination by
Zolex PC, for any reason, you will be required to pay the remaining balance of the charges
applicable to your Service through the effective date of termination. You understand and agree that
any software that you acquire and install as part of any subscription service may cease to operate,
update or function properly after termination of the said subscription.
7.2.2 Termination and/or Suspension by Zolex PC. If, in the sole discretion of Zolex PC: (a) you are
in breach of any of the terms of this Agreement (including but not limited to all policies regarding
abuse and acceptable use of the Service) or any license for Third Party Software; (b) your use of
the Service is prohibited by law or is disruptive to, adversely impacts or causes a malfunction to the
Service, Zolex PC's network, or the use and enjoyment of other users; (c) Zolex PC receives an
order from a court to terminate your Service; (d) if Zolex PC for any reason ceases to offer the
Service; (e) if you are no longer a Zolex PC customer, or (f.) Zolex PC determines that you are
abusing the Service or using the Service excessively then, Zolex PC at its sole election may
terminate or suspend your Service immediately without notice, without refund.
7.2.3 Terminated Account. Zolex PC, in its sole discretion, may refuse to accept your request for
service, renewal or re-subscription following a termination or suspension of your use of the Service.
8. PRICING AND PAYMENT
8.1 Pricing and Fees. Zolex PC fees and charges for the Service(s) you select are supplied to you
during the ordering process and are available on the Zolex PC web site unless otherwise provided
for in this Agreement. You agree to pay the charges applicable to your selected Service plan, as well
as any, applicable taxes and other charges including but not limited to activation fees, minimum
service fees, no-show fees, fail to cancel fees, termination fees, other nonrecurring charges and set-
up fees. You also agree to pay any additional charges or fees applied to your billing account for any
reason, including but not limited to, interest, and charges due to insufficient credit or insufficient
funds. Set up fees, activation fees, installation fees and other non-recurring fees, if applicable, will
be included in your first bill. Monthly recurring charges (subscription plans) will be billed one month
in advance; usage charges will be billed in arrears, and pre-purchase plans will be billed in advance,
if applicable. Zolex PC or its agent will bill you directly, or charge your credit card, as you request
and as approved by Zolex PC. Zolex PC does not accept debit cards for payment of any charges or
fees.
8.2 Discontinuation of Service for Nonpayment. Service to you may be denied or discontinued
without notice at any time in the placement of Service charges on your credit card, or your credit
card provider denies or discontinues providing credit to you for any reason, or you fail to make
payment when due or provide us with a new credit card expiration date before the existing one
expires.
8.3 Late Fees. If any portion of your bill is not paid by the due date, Zolex PC may charge you a late
fee on unpaid balances and may also terminate or suspend your Service without notice. The late fee
will be the lesser of ten percent (10%) per month, or the highest rate permitted by law. In the
event Zolex PC utilizes a collection agency or resorts to legal action to recover monies due, you
agree to reimburse us for all expenses incurred to recover such monies, including attorneys' fees.
8.4 Local telephone, Toll and Long Distance Charges. Whether you are accessing the Service from
your home or away from your home, you are responsible for all telephone charges.
8.5 You have the option to change your Service(s) at any time by notifying us, provided that you
qualify for and comply with any requirements of the changed Service.
8.6 Returned Checks: Zolex PC may, from time to time, accept payment via electronic check via
PayPal. Should such a check fail to clear, you agree to be liable for the amount of the service
purchased by such means, as well as a $50 returned check fee.
8.7 Service Without Resolution. Zolex PC will make every reasonable attempt to troubleshoot,
analyze, assess, correct or otherwise fix your computer or network problem. If Zolex PC is unable to
resolve your computer problem, you will still be liable for charges for time spent by Zolex PC in an
attempt to correct a problem.
8.8 Unable to Create Online Connection. Zolex PC will not charge you if Zolex PC cannot connect
with your computer in attempt to provide remote computer support service, or if Zolex PC
determines for any reason that service delivery is not possible.
8.9 The waiver of any fees or charges lies solely at the discretion of Zolex PC.
8.10 Zolex PC reserves the right to charge service fees to a customer's credit card up to eight (8)
weeks after the conclusion of service.
9. LIMITATIONS ON USE OF THE SERVICE
9.1 You agree that your use of the Service and the Internet, without limitation, is your sole
responsibility, is solely at your own risk, and you will comply with all applicable local, state, national
and international laws and regulations.
9.2 You agree that the Internet is not owned, operated or managed by, or in any way affiliated with
Zolex PC and Zolex PC is not responsible and has no control over the information, content or other
materials, some of which may be offensive, malicious or destructive in nature, which may be
accessed through use of the Service. You further agree that Zolex PC does not own or control all of
the various facilities and communications lines through which service may be provided, nor does
Zolex PC guarantee access to or through websites, servers or other facilities on the Internet,
whether or not such facilities are owned or controlled by Zolex PC.
9.3 You agree that Zolex PC cannot and does not guarantee or warrant that data available for
downloading through the Service will be free of defects, infection or viruses, worms, Trojan horses
or other code that manifest contaminating, malicious or destructive properties. You are responsible
for implementing adequate procedures to satisfy your particular requirements for accuracy of data
input and output and for maintaining a means external to the Service for the reconstruction of any
lost data.
9.4 You agree that the Internet is not a secure network and that third parties may be able to
intercept, access, use, or corrupt the information you transmit or receive over the Internet. Zolex
PC is not responsible for invalid destinations, transmission errors, or corruption or security of your
data.
9.5 You are not authorized to use any Zolex PC name or mark (including ëZolex PCí) as a hypertext
link to any Zolex PC Web site or in any advertising, publicity or in any other commercial manner
without the prior written consent of Zolex PC. You understand that your ability to link to a Web site
through the Service does not, in any way, represent or imply Zolex PC's approval of, or its
determination of the quality of that product or service, and that links are provided for your
convenience only. The links provided through the Service are maintained by their respective
organizations, which are solely responsible for their content. Zolex PC Affiliates may use the Zolex
PC name and link to the Zolex PC web site solely in accordance with the terms and conditions of the
Zolex PC Affiliate Program.
10. WARRANTIES AND LIMITATION OF LIABILITY
10.1 YOU ACKNOWLEDGE AND AGREE THAT THE SERVICE SUPPLIED HEREUNDER IS PROVIDED ON
AN "AS IS" OR "AS AVAILABLE" BASIS, WITH ALL FAULTS. EXCEPT AS OTHERWISE SPECIFICALLY
SET FORTH IN THIS AGREEMENT AND AS OTHERWISE SPECIFICALLY SET FORTH IN ANY
MANUFACTURER WARRANTY FOR ANY EQUIPMENT OR SOFTWARE PROVIDED BY ZOLEX PC (BUT
ONLY IF SUCH WARRANTY IS INCLUDED WITH SUCH EQUIPMENT OR SOFTWARE), ZOLEX PC (AND
ITS OFFICERS, EMPLOYEES, PARENT, SUBSIDIARIES, AND AFFILIATES), ITS THIRD PARTY
LICENSORS, PROVIDERS AND SUPPLIERS, INCLUDING GLOBAL SERVICE PROVIDERS (GSPS),
DISCLAIM ANY AND ALL WARRANTIES FOR THE SERVICE, WHETHER EXPRESS OR IMPLIED,
INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, ACCURACY, NON-INFRINGEMENT, NON-INTERFERENCE, TITLE,
COMPATIBILITY OF COMPUTER SYSTEMS, INTEGRATION, AND THOSE ARISING FROM COURSE OF
DEALING, COURSE OF TRADE, OR ARISING UNDER STATUTE. NO ADVICE OR INFORMATION GIVEN
BY ZOLEX PC OR ITS REPRESENTATIVES SHALL CREATE A WARRANTY. USE OF ZOLEX PC
COMPUTER SUPPORT IS AT YOUR OWN RISK AND IS NOT WARRANTED.
10.2 ZOLEX PC DOES NOT WARRANT THAT THE SERVICE PROVIDED BY ZOLEX PC WILL PERFORM
AT A PARTICULAR SPEED, BANDWIDTH OR DATA THROUGHPUT RATE, OR WILL BE
UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES, WORMS, OR THE LIKE. ZOLEX PC
SHALL NOT BE LIABLE FOR LOSS OF YOUR DATA, OR IF CHANGES IN OPERATION, PROCEDURES,
OR SERVICES REQUIRE MODIFICATION OR ALTERATION OF YOUR EQUIPMENT, RENDER THE SAME
OBSOLETE OR OTHERWISE AFFECT ITS PERFORMANCE. ZOLEX PC MAKES NO WARRANTY
REGARDING ANY TRANSACTIONS EXECUTED USING THE SERVICE OR THE INTERNET. ZOLEX PC
MAKES NO WARRANTY REGARDING THE CONTENT AND INFORMATION ACCESSED BY USING THE
SERVICE OR ANY LINKS DISPLAYED. YOU EXPRESSLY ASSUME ALL RISK AND RESPONSIBILITY FOR
USE OF THE SERVICE AND THE INTERNET GENERALLY. DO NOT USE THE SERVICE IN ANY HIGH
RISK ACTIVITIES WHERE DAMAGE OR INJURY TO PERSON, PROPERTY, ENVIRONMENT, OR
BUSINESS MAY RESULT IF AN ERROR OCCURS.
10.3 IN NO EVENT SHALL ZOLEX PC (OR ITS OFFICERS, EMPLOYEES, PARENT, SUBSIDIARIES, OR
AFFILIATES), ITS THIRD PARTY LICENSORS, PROVIDERS OR SUPPLIERS, INCLUDING GSPS, BE
LIABLE FOR: (A) ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES,
INCLUDING WITHOUT LIMITATION, LOST PROFITS OR LOSS OF REVENUE OR DAMAGE TO DATA
ARISING OUT OF THE USE, PARTIAL USE OR INABILITY TO USE THE SERVICE, REGARDLESS OF
THE TYPE OF CLAIM OR THE NATURE OF THE CAUSE OF ACTION, INCLUDING WITHOUT
LIMITATION, THOSE ARISING UNDER CONTRACT, TORT, NEGLIGENCE OR STRICT LIABILITY, EVEN
IF ZOLEX PC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH CLAIM OR DAMAGES, OR (B) ANY
CLAIMS AGAINST YOU BY ANY OTHER PARTY.
10.4 ALL LIMITATIONS AND DISCLAIMERS STATED IN THIS PARAGRAPH ALSO APPLY TO ZOLEX
PC'S THIRD PARTY LICENSORS, PROVIDERS AND SUPPLIERS, INCLUDING GSPS, AS THIRD PARTY
BENEFICIARIES OF THIS AGREEMENT.
10.5 ANY RIGHTS OR LIMITS STATED HEREIN ARE THE MAXIMUM FOR WHICH ZOLEX PC (AND ITS
OFFICERS, EMPLOYEES, PARENT, SUBSIDIARIES, AND AFFILIATES), ZOLEX PC'S THIRD PARTY
LICENSORS, PROVIDERS AND SUPPLIERS, INCLUDING GSPS, ARE COLLECTIVELY RESPONSIBLE.
10.6 THE REMEDIES EXPRESSLY SET FORTH IN THIS AGREEMENT ARE YOUR SOLE AND EXCLUSIVE
REMEDIES. YOU MAY HAVE ADDITIONAL RIGHTS UNDER CERTAIN LAWS (SUCH AS CONSUMER
LAWS), WHICH DO NOT ALLOW OR LIMIT THE EXCLUSION OF IMPLIED WARRANTIES, OR THE
EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, OUR
EXCLUSIONS OR LIMITATIONS APPLY TO YOU TO THE MAXIMUM EXTENT ALLOWED BY APPLICABLE
LAW.
10.7 ZOLEX PC RESERVES THE RIGHT TO PURSUE ANY AND ALL LEGAL AND EQUITABLE CLAIMS
AGAINST YOU PERTAINING TO YOUR USE OR MISUSE OF THE SERVICE OR FOR YOUR BREACH OF
THE AGREEMENT (INCLUDING ANY POLICIES RELATING TO THE SERVICE.)
10.8 UNDER NO CIRCUMSTANCES SHALL ZOLEX PC (OR ITS OFFICERS, EMPLOYEES, PARENT,
SUBSIDIARIES, OR AFFILIATES) BE LIABLE FOR ANY DOLLAR AMOUNT BEYOND THE COST OF THE
SERVICE(S) PURCHASED.
11. INDEMNIFICATION
You agree to defend, indemnify and hold harmless Zolex PC from and against all liabilities, costs
and expenses, including reasonable attorney's fees, related to or arising from: (a) any violation of
applicable laws, regulations or this Agreement by you (or any parties who use your account, with or
without your permission, to access the Service); (b) the use of the Service or the Internet or the
placement or transmission of any message, information, software or other materials on the Internet
by you (or any parties who use your account, with or without your permission, to access the
Service); (c) negligent acts, errors, or omissions by you (or any parties who use your account, with
or without your permission, to access the Service); (d) injuries to or death of any person and for
damages to or loss of any property, which may in any way arise out of or result from or in
connection with this Agreement, except to the extent that such liabilities arise from the active
negligence or willful misconduct of the other party; or (e) claims for infringement of any intellectual
property rights arising from the use of the Service, Software, or the Internet.
12. NOTICES
12.1 Notices required under this Agreement by you shall be provided to the Zolex PC Customer
Service Department. Notices by Zolex PC to you shall be deemed given: (a) when sent to your
registered email address via info@zolexpc.com, or (b) when deposited in the United States mail
addressed to you at last-known address or (c) when delivered to you by phone or other means, as
applicable. Notice of changes to this Agreement and these Terms of Service will be deemed given
upon posting to the pages on the Website.
12.2 With regard to electronic communications, you and Zolex PC further agree that: (a) the User
ID and/or alias of a sender, contained in an electronic communication ("email"), is legally sufficient
to verify the sender's identity and the authenticity of the communication; (b) an email sent
containing your User ID and/or alias establishes you as its originator and has the same effect as a
document with your written signature on it; (c) an email or any computer printout of it, and/or (d)
via LogMeInRescue chat session, is a valid proof of the validity of the original content of the
electronic communication.
13. GENERAL PROVISIONS
13.1 All obligations of the parties under this Agreement, which, by their nature, would continue
beyond the termination, cancellation or expiration of this Agreement, including by way of illustration
and not limitation, those clauses relating to Software Licenses, Warranties and Limitation of
Liability, and Indemnification, shall survive such termination, cancellation or expiration.
13.2 Zolex PC will not be liable for delays, damages or failures in performance due to causes beyond
its reasonable control, including, but not limited to, acts of a governmental body, acts of God, acts
of third parties, fires, floods, strikes or other labor-related disputes, of other things we do not
control, or an inability to obtain necessary equipment or services.
13.3 You agree not to assign or otherwise transfer, this Agreement in whole or in part, including the
Software or your rights or obligations under it. Any attempt to do so shall be void. We may assign
all or any part of this Agreement without notice and you agree to make all subsequent payments as
directed.
13.4 You and Zolex PC agree that the substantive laws of the Commonwealth of Massachusetts,
without reference to its principles of conflicts of laws, will be applied to govern, construe and
enforce all of the rights and duties of the parties arising from or relating in any way to the subject
matter of this Agreement. YOU AND ZOLEX PC CONSENT TO THE EXCLUSIVE PERSONAL
JURISDICTION OF AND VENUE IN A COURT LOCATED IN PLYMOUTH COUNTY, MASSACHUSETTS
FOR ANY SUITS OR CAUSES OF ACTION CONNECTED IN ANY WAY, DIRECTLY OR INDIRECTLY, TO
THE SUBJECT MATTER OF THIS AGREEMENT OR TO THE SERVICE. Except as otherwise required by
law, including Massachusetts laws relating to consumer transactions, any cause of action or claim
you may have with respect to the Service must be commenced within ninety (90) days after the
claim or cause of action arises or such claim or cause of action is barred. In any action or
proceeding arising from or relating in any way to the subject matter of this Agreement you agree
that Zolex PC shall be entitled to recover its reasonable attorneysí fees and costs incurred in
connection with said action or proceeding and in the event that Zolex PC prevails.
13.5 Use, duplication or disclosure by any Government entity is subject to restrictions set forth, as
applicable, in subparagraphs (a) through (d) of the Commercial Computer-Restricted Rights clause
at FAR 52.227-19, FAR 12.212, DFARS 227.7202, or in subparagraph (c)(1)(ii) of the Rights in
Technical Data and Computer Software clause of DFARS 252.227-7013, and in similar clauses in the
NASA FAR Supplement. Contractor/manufacturer is Zolex PC or its licensors and suppliers. The use
of Software and documentation is further restricted in accordance with the terms of this Agreement.
13.6 In the event of a conflict between this Agreement and any applicable tariff, the tariff shall
prevail. We reserve the right to modify the Service to reflect any change in any applicable tariff or
underlying network service or component affecting the Service.
13.7 Zolex PC's failure at any time to insist upon strict compliance with any of the provisions of this
Agreement in any instance shall not be construed to be a waiver of such terms in the future. If any
provision of this Agreement is determined to be invalid, illegal or unenforceable, the validity,
legality, and enforceability of the remaining provisions shall not in any way be affected or impaired
thereby, and the unenforceable portion shall be construed as nearly as possible to reflect the
original intentions of the parties.
13.8 This Agreement, including all Attachments and all other policies posted on the Website, which
are fully incorporated into this Agreement either by attachment or by reference, constitutes the
entire agreement between you and Zolex PC with respect to the subject matter hereto and
supersedes any and all prior or contemporaneous agreements whether written or oral. Any changes
by you to this Agreement, or any additional or different terms in your purchase orders,
acknowledgements or other documents, written or electronic, are void.
